Please contact us for your parts inquiries, technical support for purchases or scheduling an appointment to visit our location. We also provide referrals to licensed shop's in the Southern California area that can repair or restore your IH vehicle.
IH ONLY works hard to ensure that our customer's expectations are exceeded in all transactions. We want you, the customer to be 100% satisfied with your experience with us. All returns require prior authorization. A 30% restocking fee applies to all returned merchandise with the exception of damaged goods or missing parts. Certain electrical parts have no warranty and are non-refundable. To start the return process please email customer service.
We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998).
We collect information about you for 2 reasons: firstly, to process your order and second, to provide you with the best possible service. We will not e-mail you in the future unless you have given us your consent. We will give you the chance to refuse any marketing email from us or from another party in the future.
We will never collect sensitive information about you without your explicit consent. The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly.
Privacy Notice Information Collection and Use: IH Only is the sole owner of the information collected on this site. We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement. Cookies: A cookie is a piece of data stored on the user's hard drive containing information about the user. Usage of a cookie is in no way linked to any personally identifiable information while on our site. Once the user closes their browser, the cookie simply terminates.
SHIPPING & DELIVERY:
All orders are shipped UPS. In stock orders placed before 2:00pm PST will ship the same business day. Standard UPS shipping can be from
1-7 working days depending on delivery location. Expedited shipping is available. All special order products require additional processing time and will not ship same business day. Each special order has specific processing times. IH ONLY will keep our customer informed of delayed processing/shipping times.
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